Privacy Policy

Effective Date: May 2, 2026

Moonwalker Window Cleaning (“we,” “us,” or “our”) operates the website mwcgr.com and provides window cleaning services in the Grand Rapids, MI area. This Privacy Policy describes how we collect, use, and protect your personal information.

Information We Collect

We may collect the following information when you request an estimate, book a service, or contact us:

Name
Phone number
Email address
Service address
Details about the services you are requesting

How We Use Your Information

We use the information we collect to:

Provide and schedule window cleaning services
Send appointment confirmations and reminders via SMS or email
Follow up on completed services
Respond to your inquiries
Improve our services and website

SMS/Text Messaging

By providing your phone number through our website, estimate form, or by phone, you consent to receive text messages from Moonwalker Window Cleaning related to your service appointments. These messages may include appointment confirmations, scheduling reminders, and service follow-ups.

Message frequency: Message frequency varies based on your service activity.
Message and data rates may apply.
Opt out: Reply STOP to any message to stop receiving texts.
Help: Reply HELP for assistance, or contact us at (616) 889-1243.

Your consent to receive text messages is not a condition of purchasing any services.

Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

Information Sharing

We do not sell, trade, or share your personal information with third parties for marketing purposes. We may share information only as necessary to provide our services (for example, with scheduling software) or as required by law.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

Cookies

Our website may use cookies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Phone: (616) 889-1243
Email: [email protected]
Address: 1477 Springbrook Dr, Jenison, MI 49428